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Complaints

At Alchemy Capital, we are committed to handling complaints in a timely and an effective manner. If you have any concerns or wish to register a complaint, request you to follow the below process:

STEP 01

Name, address and telephone number of the investor relation officer who shall attend to the investor complaints are as follows:

Name Mr. Anil Ture
Designation Head - Operations
Address B-4, Amerchand Mansion, 16 Madame Cama Road, Colaba, Mumbai – 400 001
Phone +91 22 66171700
Email complaints@alchemycapital.com
STEP 02

If the investor is not satisfied with the response received by following the Step (1) above then he/she may escalate the concern with all relevant details by marking a mail to

Email escalations@alchemycapital.com
STEP 03

If the resolution provided at Step (1) and then Step (2) does not meet your expectation, you may approach:

01.
SEBI's grievance system - SCORES i.e. SEBI Complaints Redressal System and lodge your grievances at https://scores.gov.in/scores/Welcome.html or you may download the SEBI SCORES app on mobile from Apple Store and Play Store.
OR
02.
You may initiate the dispute resolution through SMARTODR. Please also note that dispute resolution through ODR Portal can be initiated at any stage of the escalations mentioned here in above.